Booking & Cancellation Policy
We value your time and convenience. To ensure a smooth experience, please review our booking and cancellation terms before confirming your appointment.
Booking Deposit
A £25 booking deposit is required at the time of booking. This deposit is non-refundable once the service has been confirmed and is applied to your final labour invoice.
Service Cancellation
We are happy to cancel or reschedule your appointment if you are unable to attend. Please notify us at least 24 hours before the scheduled service time to avoid a full charge.
Parts Sourcing
If you choose for us to source parts, a separate deposit may be required before the parts are purchased. This deposit is held until the parts are approved and the service is completed.
Mobile Work Limitations
We are unable to travel to locations that are inaccessible or unsafe for our equipment. We will contact you if your location is outside our service area or if there are any technical issues.